4 Comments

Looks like G B Shaw wasn't the source of your quote. See https://quoteinvestigator.com/2014/08/31/illusion/.

However, this is the same message:

The great enemy of communication, we find, is the illusion of it. | William Whyte, Is Anybody Listening?

Expand full comment
author

ha. Maybe.

Expand full comment

Love the presence stuff Bruce!! I just started an HR role in a port, and it's really hard to develop the culture when workers don't socialise with each other anymore. Pre-pandemic they would meet together before shifts, but now they get notified by text. I've only worked in white collar companies before so this is really going to turn everything I know upside down to see how I can make things better/attractive to potential candidates.

Expand full comment
author

yes, the data on slide 22 is specifically about that. Workers who didn't talk or socialise ended up hating their jobs and leaving.

Expand full comment